Florida International University

Innovation in Restaurant Management through live video conferencing

Workforce education expert, Elliot Masie, makes a good case for providing students with videoconferencing access to real world experts in their fields…a concept that is definitely front and center at Florida International University’s Chaplin School of Hospitality and Tourism Management.

In fact, by harnessing the latest and greatest high-definition videoconferencing technology, FIU has created a world-class learning space built around a five-star restaurant management lab.

Located in sunny Miami, FIU is most famous for its Food Network South Beach Wine & Food Festival, the largest of its kind in the world and a source of revenue for investing in state of the art facilities like the one hundred forty-seat restaurant management lab.

With additional space for advanced food production and brewing science, this living classroom offers students a unique opportunity to gain valuable hands-on experience while also testing new concepts and incubating entrepreneurial ventures as they prepare to become the next generation of leaders in the hospitality industry.

In making this possible, professors in the Chaplin School are taking full advantage of high-speed videoconferencing and streaming technology to “dish up” collaborative training, mounting large screens in key locations around the lab that connect students with expert chefs from all over the world.

Consistently ranked as one of the nation’s best graduate and undergraduate hospitality programs, FIU’s Chaplin School is now moving on to the global higher education stage.

Indeed, thanks to its innovative, technology-enhanced approach to teaching and learning, it serves some twelve hundred students in China in addition to the two thousand students taking courses on its main campus.

What’s more, the restaurant management lab has garnered plenty of industry attention including a BEST Integration Award presented by Commercial Integrator and Tech Decisions in recognition of its stand-out, problem-solving technology installation.

Harnessing the latest videoconferencing technology, Florida International University (FIU) created an inimitable learning space built around a 5 star restaurant management lab.

wsrml-06FIU is most famous for the Food Network South Beach Wine & Food Festival, the largest of its kind in the world. Proceeds from the festival played a significant role in funding their state of the art facilities. An advanced food production lab and a brewing science lab help bolster the school’s research in food, wine, beer and spirits, the facility serves as a venue for faculty and students to incubate ideas and entrepreneurial ventures, and test new concepts.

The restaurant management lab’s new technology features the combination of an A/V system and fast web-streaming system, which will make the live streaming of events and lectures from anywhere in the world possible.

FIU’s Chaplin School of Hospitality and Tourism Management use video conferencing and streaming to serve 1,200 students in China in addition to the 2,000 who take courses at the main campus in Florida. All courses are offered in English, and the Chinese students earn a U.S. degree. Utilizing video conferencing FIU plans expand globally.